In partnership with faculty and staff, Education IT (EdIT) provides thoughtful, innovative, and sustainable technology solutions to advance the mission of the School of Education. We offer both information technology support and consultation, as well as instructional technology services that can better serve the innovations of a 21st century classroom.

If you have any technology related issues, please contact us here at EdIT. We will provide every effort to resolve your issue in house, but we also maintain very close relationships with all technology groups on campus, and advocate for technology needs on your behalf.

Specific resources are available through the SOE Portal Website

Request Help

Faculty & Staff

If you have any technology issues or needs, please submit a ticket so that we can assist you most efficiently. To submit a ticket:

Visit: https://go.unc.edu/EdIT-Help (requires ONYEN login)
Email the details of your request to EdIT-Help@unc.edu

If your request is urgent, you can also reach the entire EdIT team at 919-843-6269 and whoever is available will answer and assist you with your needs.

Students & After Hours

The ITS Service Desk is the first point of contact for IT support for students and after hours faculty and staff support. There are multiple ways to engage the ITS Service desk for assistance: web request, phone, chat, and walk-in support.

ITS Service Desk: https://help.unc.edu/

Additional Resources